TERMS AND CONDITIONS OF SALE

Please read these Terms and Conditions carefully before ordering any goods from this site. The Buyer should understand that by ordering any of the goods, it agrees to be bound by these Terms and Conditions.

The Buyer should print a copy of these Terms and Conditions for future reference.

Please click on the button marked "I Accept" at the end of these Terms and Conditions if you accept them. If the Buyer refuses to accept these Terms and Conditions, it will not be able to order any goods from this site.

SERVICE AVAILABILITY
STATUS OF THE BUYER
HOW THE CONTRACT IS FORMED BETWEEN THE BUYER AND THE COMPANY
PRICE & PAYMENT
WARRANTIES & LIABILITY
ORDERS, SPECIFICATIONS & RETURNS

SERVICE AVAILABILITY: This site is only intended for use by people resident in the United Kingdom. The Company does not accept orders from persons outside the United Kingdom.

These Terms and Conditions shall apply to all contracts for the sale of goods (which expression shall where the context so permits include the supply of services) by Cleaning Group (the "Company") to a buyer who is acting in the course of a business (the "Buyer"), to the exclusion of all other terms and conditions.

In these Terms and Conditions 'Working Day' means Monday to Friday in each week except any Bank or Public Holiday in England. .
STATUS OF THE BUYER: By placing an order through this site, the Buyer warrants and represents that:

(a) It is legally capable of entering into binding contracts;
(b) It wishes to acquire goods for the purposes of its business; and
(c) It is resident in the United Kingdom.
HOW THE CONTRACT IS FORMED BETWEEN THE BUYER AND THE COMPANY: 3.1 After placing an order, the Buyer will receive an e-mail from the Company acknowledging that it has received the Buyer's order. Please note that this does not mean that the order has been accepted. The Buyer's order constitutes an offer to the Company to buy goods. All orders are subject to acceptance by the Company, and the Company will confirm such acceptance, in the case of Buyers which are not existing account holders by verifying the payment details, and, in all cases, sending the Buyer an e-mail that confirms that the goods have been ordered (the Order Confirmation). The contract between the Buyer and the Company (Contract) will only be formed when the Company sends the Buyer the Order Confirmation (whether or not that e-mail is received or read by the Buyer).

3.2 The Contract will relate only to those goods whose dispatch the Company has confirmed in the Order Confirmation. The Company will not be obliged to supply any other goods which may have been part of the Buyer's order until the order of such goods has been confirmed in a separate Order Confirmation.

Whilst the Company has attempted to ensure that the information within on its site is correct it does not form part of any contract for the sale of goods. For technical reasons colour illustrations should be viewed as a guide only.
PRICE & PAYMENT: 4.1 The Company's policy is to offer competitive prices wherever possible. The prices quoted on the Company's website are so far as possible the Company's correct selling price, except in cases of obvious error. Due however to the ever changing nature of the consumables business, unless otherwise agreed in writing, the Company reserves the right at any time to revise the price of goods except in the case of orders in respect of which the Company has sent an order confirmation.

The Company will wherever it is practicable to do so endeavour to notify price changes prior to any applicable order confirmation.

If the price of any goods is higher than that quoted on the Company's website, the Company will normally, at its discretion, either contact the Buyer for instructions before confirming the order, or reject the order and notify the Buyer of such rejection.

4.2 The Company is under no obligation to provide the goods to the Buyer at an incorrect (lower) price, even after the Company has sent the Buyer an order confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by the Buyer as a mis-pricing.

Prices quoted are, except where otherwise stated in writing, exclusive of VAT at the rate prevailing on the date of despatch of the goods and exclusive of any applicable delivery costs.

4.3 If the Buyer is an existing account holder, the Company will invoice the Buyer in the usual way for goods ordered by the Buyer and accepted by the Company. The Buyer shall pay for the goods and all other charges within 30 days of the date of the Company's invoice. Where the Buyer's account has been suspended or cancelled or if the Buyer's credit limit is reached or exceeded the Company shall be under no obligation to accept any further orders for goods and the Company shall not be held to be in breach of its obligations. If the Buyer fails to make payment on the due date then without prejudice to any other right or remedy available to the Company, the Company shall be entitled to charge the Buyer: interest (both before and after any judgement) on the amount unpaid at the rate of 2% above the prevailing Bank of England base rate until full payment is made.

4.4 In the case of other customers, payment for all Products must be by credit or debit card. Property in the goods will not pass until payment in full (including of any delivery charges) has been received and until that time, the Company reserves the right to enter premises and recover any such goods. Risk shall pass to the Buyer on delivery of the goods. The time of payment shall be of the essence of the contract.

4.5 The Company reserves the right to grant, refuse, withdraw, restrict, alter, suspend or cancel credit terms at its sole discretion. The Company, without limitation, reserves the right to refuse or cancel any orders for goods where the Buyer is or is liable to become in breach of its agreed credit terms or fails to pay on the due date, or where the Buyer is, or the Company reasonably believes the Buyer to be, in breach of any of the warranties in Paragraph 3 above or any of its other obligations under these Terms and Conditions, in each case in respect of the existing or a different order.
WARRANTIES & LIABILITY: 5.1 The Company will at its option repair or replace products found and shown to the reasonable satisfaction of the Company to be defective on delivery without charge. Goods incorrectly supplied or invoiced as a result of error on the part of the Company will be collected or credited without charge and the Buyer shall make them available to the Company for this purpose.

The Buyer will be deemed to have accepted goods in a satisfactory condition if the Buyer does not notify the Company of any defect in the goods within five Working Days of delivery.

The above warranty is given by the Company subject to the condition that the Company shall be under no liability in respect of any defect arising from fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow the manufacturer's' or the Company's instructions (whether oral or in writing), misuse or alteration or repair without the Company's approval.

Subject as expressly provided in these Terms and Conditions, all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law, subject to the following paragraph.

5.2 Except in respect of death or personal injury caused by the Company's negligence, the maximum liability of the Company to the Buyer in contract, tort (including negligence or breach of statutory duty), misrepresentation or otherwise under these Terms or Conditions shall be limited to the cost of the goods provide or purported to be provided to the Buyer pursuant to the relevant order, and the Company shall not be liable to the Buyer by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract for any indirect or consequential loss or damage (whether for loss of profit or otherwise), costs, expenses or other claims for indirect or consequential compensation whatsoever (and whether caused by the negligence of the Company, its employees or agents or otherwise) which arise out of or in connection with the supply of the goods or services or their use or resale by the Buyer.

5.3 The Company shall not be liable to the Buyer or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform, any of the Company's obligations in relation to the goods, if the delay or failure was due to any cause beyond the Company's reasonable control. Without prejudice to the generality of the foregoing, the following shall be regarded as causes beyond the Company's reasonable control:-

Act of God, adverse weather conditions, explosion, flood, tempest, fire or accident. War or threat of war, sabotage, insurrection, civil disturbance or requisition. Acts, restrictions, regulations, byelaws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority. Import or export regulations or embargoes. Strikes, lockouts or other industrial actions or trade disputes (whether involving employees of the Company or of a third party). Difficulties in obtaining raw materials, labour, fuel, parts or machinery. Power failure or breakdown in any vehicle or machinery or any computer malfunction. The imposition of Stopping, Waiting, Parking or similar restrictions which delay or prevent the Company from reasonably effecting delivery of the goods.
ORDERS, SPECIFICATIONS & RETURNS: Standard stock lines will normally be despatched within 3 Working Days, following the date of order confirmation and any variance to this will be agreed at the time of placing the order.

The Company reserves the right to make a separate charge for deliveries where the Buyer specifically requests and the Company agrees to make a delivery by an agreed time.